Providing a positive customer experience at all stages of the customer journey

Enhance experience to reduce customer churn and increase revenues.

The SAP C/4HANA platform provides customer experience and e-commerce capabilities in the cloud. Incorporating five applications – Marketing, Customer, Sales, Services, and Customer Data – it has revolutionized the CRM market as a whole. Your customers can be viewed holistically throughout their journey with C/4HANA applications. These insights can help you improve your business by allowing you to make more informed decisions.

In order for our clients to respond to changing business landscapes, we help them stay agile at Multicodes. Our ability to practice what we preach is essential to achieving this.

As a result, SAP C/4HANA seamlessly replaced SAP Hybris. C/4HANA helps you reduce operational costs, tap into global markets, and make better decisions by combining technology, professional services, and best-in-class platforms.

Multicodes is a certified SAP Partner with a dedicated centre of excellence for C/4HANA. The SAP and C/4HANA integrated solutions we offer provide rich functionality for e-commerce and digital marketing. Our SAP expertise coupled with your customer knowledge allows us to enhance customer experiences and make your brand more loyal.

With our comprehensive portfolio of customized C/4HANA-powered solutions, you can transform your sales, commerce, marketing, service, and billing pipelines. We can help you better understand your customers’ behavioural patterns and preferences using SAP C/4HANA. Thus, you can gain unmatched insight into what influences purchasing decisions and shapes decisions that accelerate market growth.

Benefits Of Migrating To C/4hana

  • Unifies data and processes in a single location
  • Focuses on the customer rather than the sales process
  • Protects customer data
  • Fosters personalized sales relationships
  • Enhances your customer experience
  • Reduces complexity by eliminating multiple data sources
  • Reduces operational costs
  • Simplifies your technology landscape
  • Allows for individualized marketing campaigns
  • Delivers omnichannel digital experiences